At our network of private hearing care clinics across Sussex, we believe that hearing care isn’t just about fitting you with the latest technology, it’s about supporting you every step of the way. That’s why every new hearing aid user with South East Hearing can enjoy our
Complete Care package as standard.
Complete Care is designed to give you total peace of mind. All your essential care, maintenance, and follow-ups are included, so you can focus on what really matters: hearing your best.
What’s included in Complete Care?
Your 4-year Complete Care package is carefully crafted to ensure your hearing journey is seamless and fully supported:
Extended manufacturer’s warranty
We’ll extend your manufacturer’s warranty to the full 4-years of your Complete Care plan. Enjoy worry-free hearing with repairs and adjustments covered (excluding accidental damage or loss insurance).
Four years of batteries
We’ll supply you with all the batteries you need, including rechargeable options where appropriate, delivered at your annual follow-ups.
Annual earwax removal treatment
Because clear ears mean clearer hearing, you’ll receive one professional earwax removal appointment during your four-year aftercare.
Speaker units
Up to two replacement speaker units per hearing aid per year, included at no extra cost.
Domes, wax guards, and earmolds
We’ll ensure your hearing aids remain comfortable and optimised with the right accessories and custom fittings.
Loan hearing aids when needed
If your hearing aid ever needs to go away for repair, we’ll provide you with a temporary loan aid, so you’re never without the hearing support you need.
A relationship that goes beyond the fitting room
At South East Hearing, we pride ourselves on building genuine, long-lasting relationships with our clients. Unlike the big High Street chains, we take the time to get to know you, and to ensure you’re confident and comfortable throughout your entire hearing journey.
From your free hearing test at the start, to your annual check-ups and beyond, you’ll always have a friendly, familiar team to turn to; people who understand your needs and will go the extra mile to help.
Why Complete Care matters
- No hidden costs – everything you need is included in one straightforward package
- Personalised support – our audiologists are here for you at every step
- Expert advice – we can give you tailored advice for your unique hearing profile
- Peace of mind – enjoy your hearing aids reconnect to your favourite sounds knowing you’ll have our support when you need it.
Start your Complete Care journey today
Book your free hearing test online or give us a call today to begin transforming your hearing journey.