A wax check is available at all of our clinics

Wax removal, either by irrigation or micro suction, is available at all of our clinics.

Book an ear wax check

1. What is Ear Wax?

Ear wax – or cerumen to give it its medical name – is totally natural. It helps to protect the delicate skin lining of the ear canal and provides a form of defence against bacteria, fungal infections and water.

diving and wax removal

2. Why do I need to have ear wax removed?

If you are having a full hearing test, or having impressions taken for hearing aids or indeed having in-the-ear type hearing aids fitted, then it is important that your ear canal is clear of wax.

It is also important to have wax removed before deep-sea diving as sea water may get into the ears behind the wax and not be able to get out, setting up ideal conditions for an ear infection.

3. What are the benefits of having ear wax removed?

There are many reasons why having ear wax removed is good for you and your ears:

  • Clean ear canals are healthier
  • Reduced risk of fungal or bacterial infection such as otomycosis (Singapore Ear)
  • It is not possible to fit in-the-ear hearing aids when the ear canal is blocked with wax
  • It may relieve an aching jaw
  • It can help deep-sea divers avoid ear infections through ingress of sea water
  • It may relieve the symptoms of tinnitus, especially if these are not related to long-term exposure to loud noise

4. How is ear wax removed?

Wax can be removed by either irrigation or micro-suction – a full medical history and thorough ear examination is taken prior to any procedure, to determine which is the most suitable and safest method. In most circumstances we can remove wax immediately, unless in very rare cases, it is extremely hard and impacted. In these circumstances and only after an ear inspection, we would recommend using olive oil for a couple of days to soften the wax.


Micro suction
This is the preferred method of treatment for medical staff and patients alike, for guaranteed effective and safe removal of ear wax.

A gentle, pain free vacuum procedure, leaving the ear dry, which is the healthiest option. All micro suction is performed using microscopes, which in our opinion, is a must to view the ear canal clearly to ensure safe removal of wax.


Irrigation Using an electronic irrigation device, the hearing aid audiologist will direct a flow of water into your ear canal to clear the wax. The water will be around standard body temperature, and minimum pressure is applied.

The audiologist will always carry out a thorough ear examination first , using a video otoscope, a tiny colour video camera, to see what is happening in the ear canal and at the ear drum. The images will be transferred to a screen so that you can see exactly what is happening.

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What our clients say

Liam delivered my repaired Phonak aid to my home.

Mr Finlayson – Seaford patient