12th November 2018

How To Clean Your Phonak Hearing Aid?

As with anything, regular maintenance will keep your Phonak hearing aid in good working order. Hearing aids operate in an environment that is far from ideal, as they are subjected to earwax and moisture on daily basis. And while they’re a fairly robust devices, careful cleaning will ensure their ongoing optimum functionality.

Protect your aid from dirt

Any cleaning should be carried out when your hands are clean and dry. This is particularly important when cleaning the microphone, which can easily become blocked with dirt.

Get into a routine

Clean your Phonak hearing aid regularly. Getting into the habit of cleaning them at the end of the day will ensure that you remember, helping to guarantee their proper functioning. Cleaning them at the end of the day also gives them the opportunity to dry out before you next use them. Always carry out any cleaning over a soft surface to prevent damage should you drop the hearing aid.

Use the proper tools

Over time, earwax accumulates in the opening where the amplifier is, causing muffled sound or feedback. Should it be left to continue to accumulate, it will damage the receiver too. Wax should be carefully removed using the appropriate tools.

A multitool, which contains a brush, wire loop and magnet is ideal. Alternatively, a wax pick and brush can also be used for cleaning your hearing aids. Never use wipes that contain alcohol or cleaning chemicals as they can damage the hearing aid.

Different cleaning methods

Different hearing aid types require different cleaning methods.

Behind the Ear (BTE)

To clean a BTE hearing aid, remove the ear mould from the hook. The ear moulds should be wiped over daily and any debris removed. Once a week soak them in warm, soapy water to remove any discolouration, and allow them to dry overnight. To remove water from the tubing, use a bulb blower and also allow this part to dry overnight.

In the Ear (ITE)

When cleaning an ITE device, the cleaning should concentrate on the openings of the device. This includes the microphone, which should be cleaned using a brush provided by your audiologist, or a very soft toothbrush. Ensure that the area you are cleaning is facing downwards so that the debris you are removing will fall out, rather than potentially blocking the tubing.

Anything that the brush didn’t remove should be removed using a wax pick or loop. Finally, wipe over the entire hearing with a clean, dry cloth, or a tissue.

Cleaning for all hearing aids

Whatever type of Phonak hearing aid you have, some cleaning remains the same. Batteries should always be removed at night, and the battery compartment cleaned out with the brush. Overnight, the battery compartment should be left open to dry out, ready for the next day.

Investing in a hearing aid humidifier may be a wise decision, especially for those who spend a lot of time outdoors, in humid surroundings, or who sweat heavily. These are available in two models: a simple plastic jar with a dessicant that draws out the moisture; and a Dry and Store unit, which uses a combination of air and ultraviolet light to both dry and sanitise the hearing aids.

Professional cleaning

Your hearing aids should be professionally cleaned on a regular basis. A professional has access to tools such as specialist vacuums, which remove wax from the harder to reach areas. They can also safely clean other parts of the device, as required.

Cleaning your Phonak hearing aids should become part of your daily routine, if they are to continue to operating at their optimum level. If you’re unsure about any aspect of cleaning your hearing aids, you should consult your hearing professional.

What our clients say

Two members of my family have just received excellent advice and treatment at the Chichester Centre.

My husband for ear plugs advice and my 12 year old son, who has been suffering with excessive ear wax building up for the past year or so and being told by GP that can do nothing except keep putting drops in.

Within 15 minutes he had his ears safely unblocked, using micro suction and washing, something the GP said was not available. My son is like a different child and can actually hear again.

Thank You!

Mr J Llewellyn – Chichester patient