We can fine tune your hearing aids to work perfectly for you, regardless of where purchased

Our hearing aid optimisation service includes evaluating your current hearing aids to see if they are appropriate for your hearing loss configuration and lifestyle, regardless of make, or even if you purchased them elsewhere. Bring your current hearing aids into one of our Centres for an evaluation. With reprogramming, you might discover you don’t need new hearing aids after all! (NB. unfortunately we are not permitted to adjust systems fitted by the NHS).

To optimise your listening experience with hearing aids it is important to verify that the output sound is correct and matched to your audiogram.

The best way to measure this is with real ear measurements known as REM. A small microphone robe tube is gently placed into the ear canal at an optimal depth and a measurement of sound volume is taken. Then the hearing device is placed into the ear along with the probe and a further measurement is taken with the hearing aid switch on. The response can be viewed on a graph and the output gain of the hearing aid and the output curve adjusted so it correctly meets the target.


The result is a more precisely tuned hearing instrument that will result in better speech discrimination and overall improved hearing.


The more accurate the fitting and verification of the hearing instrument, the better the results will be. All our hearing centres are capable of performing these simple but effective tasks. You won’t receive this attention to detail in many hearing centres and that is why it is beneficial to choose us.

The more accurate and comprehensive the diagnostics and verification is, the greater hearing satisfaction can be achieved. A hearing aid is only part of the solution and the real benefits can only be achieved if it is correctly set up and programmed. This requires gathering diagnostic information and accurate verification. This requires time and understanding which is why our hearing evaluation starts with a 90 minute consultation.

Register for your 90 minute consultation 

What our clients say

The idea of having hearing aids that had brilliant sound quality, were invisible and wearable 24/7 was unbelievable. They’ve been incredible. Just after the first few days of wearing them, my parents could tell the difference. I could have a conversation with someone between rooms without saying ‘what’ even once, let alone a thousand times! They’ve given me so much confidence and have given me ‘normal’ hearing like everyone else – they’ve really taken a weight off my shoulders in a lot of social situations.

Nick Morgan-Jones – Horsham patient