11th January 2018

Lyric Hearing Aids FAQs

Lyric hearing aids by Phonak are revolutionary 100% invisible hearing aids that stay in your ears 24/7. They provide excellent hearing and sound for users, and offer a discreet way to enjoy day-to-day life. See some of our latest reviews of the Lyric hearing aids here.

We get quite a lot of questions about Lyric hearing aids, such as how they work and whether everyone is able to use them. Take a look at our answers to all of the FAQs we get about Lyric hearing aids.

We’re pleased to offer a 30 day risk free trial of Lyric hearing aids. To find out more, get in touch with our team today.

Am I a good candidate for Lyric hearing aids?

To be a good candidate for Lyric hearing aids, you need to suffer from mild to moderately severe hearing loss. To help understand whether you’d be a good candidate, take our online questionnaire, here you’ll discover if the benefits of Lyric suit your lifestyle.

Certified Lyric provider

How can I try Lyric hearing aids?

To try Lyric hearing aids, you need to visit a Certified Lyric Provider. South East Hearing Care Centres have three clinics that are all Lyric certified and offer a 30 day risk free trial. Lyric can be placed in your ear during a routine hearing appointment, so you can experience the benefits of an invisible device with clear natural sound on the same day.

What happens at the Lyric hearing aid assessment?

At a Lyric hearing aid assessment, one of our Lyric trained audiologists will assess your hearing loss, ear size and shape, along with your lifestyle and any medical conditions. This assessment will determine whether Lyric is suitable for you.

What does the Lyric hearing aid assessment cost?

The initial assessment fee for Lyric hearing aids is £85 and takes up to 90 minutes. If your ears are suitable for Lyric, they will be fitted the same day for a 30-day risk-free trial. We are confident that once fitted with Lyric you will not want to return to a conventional hearing aid.

Do Lyric hearing aids require a medical procedure?

Lyric hearing aids do not require a medical procedure. Lyric is placed in the ear canal and fully programmed by Lyric trained hearing audiologists at any one of our clinics.

Can I remove the Lyric hearing device myself?

Lyric SoundlyncIf you need to remove Lyric hearing aids yourself, it is not a problem. At your initial Lyric assessment, we will provide you with a safe and easy to use removal tool. However, Lyric is not designed to be reinserted once removed. You will need to come back to us for a replacement.

How long does the Lyric hearing device last?

Each Lyric device lasts for months at a time. However, duration of battery life varies by patient and is subject to individual ear conditions.

What does it feel like to wear Lyric hearing aids?

Lyric hearing aids are comfortable to wear, as they are made from a soft biocompatible material designed to contour to the ear canal. It ensures natural ventilation with a comfortable and stable placement.

Wear headphones with Lyric

Can I use headsets or earphones with Lyric hearing aids?

Yes you can use headphones with Lyric hearing aids. This is one of the benefits of Lyric as you can continue to use external headphones and external hearing protection, including standard iPod earphones, with no issues at all.

We don’t recommend the use of inserted headsets or earplugs, as they may dislodge the device. Check with us if you are not sure.

Can I use my mobile or any other phone whilst wearing Lyric hearing aids?

Yes, you can use any type of phone with Lyric hearing aids. This is because Lyric is inserted deep in the ear canal so it can be worn whilst talking on a mobile or phone. In fact, the beauty of Lyric is that it can be worn during most daily activities, including sleeping, showering and exercising.

Is it safe to shower with Lyric hearing aids?

Lyric hearing aids can be worn in the shower or during water activities where the head is not fully submerged under water. Please note that Lyric is water resistant, not waterproof.

Swimming with Lyric

Is it safe to swim with Lyric hearing aids?

Custom made swim moulds can be worn successfully with Lyric. However, underwater swimming and diving are not recommended. If you are a regular swimmer, speak to us about protecting your devices during water activities.

Can I fly on a plane whilst wearing Lyric hearing aids?

Yes, it is perfectly safe to fly on a plane whilst wearing Lyric hearing aids.

Will Lyric hearing aids set off metal detectors?

No, Lyric hearing aids won’t set off metal detectors – the metal components in Lyric are too small.

Is it safe to have an MRI, X-ray or CT scan whilst wearing Lyric hearing aids?

Lyric hearing aids must be removed before you have an MRI but are fine to wear during an X-ray or CT scan. However, in all cases we recommend that you inform the physician and/or technician about the Lyric device beforehand.

How do I purchase Lyric hearing aids?

Lyric hearing aids are sold on a yearly subscription basis, due to the device being replaced with a new one at regular intervals throughout the year. Please contact us for more details of Lyric subscription costs.

What does a Lyric subscription cover?

A subscription covers one year of Lyric hearing, which includes all appointments and replacement Lyric devices. With Lyric, there are no repairs or battery replacements and you will receive new technology updates as they become available. When you need a new Lyric, just visit us for a replacement device. These visits typically take around 15 minutes.

How do I get help with my Lyric hearing aid if I am out of town?

If you are travelling and need help with your Lyric, you can visit any Certified Lyric Provider in countries where Lyric is available. However, this is not covered by your subscription and the provider may charge a fee for their services.

Further details can be found at the official Phonak Lyric website.


Lyric 30 day trial
For your Lyric assessment and 30-day risk free trial, call us on 01403 218 863, or fill out the online form: 30-day risk free trial.

30-day risk free trial

What our clients say

Two members of my family have just received excellent advice and treatment at the Chichester Centre.

My husband for ear plugs advice and my 12 year old son, who has been suffering with excessive ear wax building up for the past year or so and being told by GP that can do nothing except keep putting drops in.

Within 15 minutes he had his ears safely unblocked, using micro suction and washing, something the GP said was not available. My son is like a different child and can actually hear again.

Thank You!

Mr J Llewellyn – Chichester patient